M4_4: Are there DEIDENTIFIED/ANONYMISED examples you can share from your work practice that demonstrate the service-relevant variables for CALD victims/survivors?

Trauma-related variables include:

  • Gender

  • Age and duration of abuse

  • Severity

  • Known/unknown perpetrator and who

  • Location (including institutional context)

CALD-related variables include:

  • English proficiency and need for interpreter

  • Generational status and presence of intergenerational conflict

  • Years of residency, acculturation, and attitudes about collectivism and patriarchy

  • Social isolation/disconnection from extended family

  • Religion and orthodoxy

  • Citizenship/visa status, fear of deportation, and history of forced migration

  • Awareness and understanding of systems and services, and fear of authorities (especially among the newly arrived)

  • Cultural identity, sense of belonging, being visibly different, stereotyping, racism, discrimination, social exclusion, and vilification

Other variables include:

  • Neighbourhood

  • Family structure

  • Disability

  • Sexuality

  • Impacts on physical and mental health

  • Social difficulties

  • Length of delay in disclosing, presence of supportive responses to disclosure, and attachment style to caregivers post-disclosure

Service-related variables include:

Cultural competency at the personal level

  • Non-racist attitudes, empathy, patience, and open-mindedness

  • Value for and practice in cultural self-awareness and reflection

  • Sense of efficacy in working with CALD clients

  • Being aware of the pros and cons of a medical versus sociological approach to the treatment of mental illness

  • Encouraging self-help, family, and group therapy to avoid professional omnipotence in a one-on-one setting

Cultural competency at the organisational level

  • Promotional/visual inclusiveness

  • Using interpreters or bilingual staff trained in matters to do with sexual assault and providing such training

  • Having an ethnically diverse workforce including in management positions

  • Providing regular ‘cultural competency’ training to service provider staff

  • Using ‘a multicultural framework’ within mission statements, organisational philosophies, practice frameworks, etc.

  • Mandatorily collecting data on ethnicity-related variables

  • Strong links with local CALD community members and organisations


Ethical responses welcome | Discussions from prior platform of the program here.


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M4_3: What do you think/feel about the service delivery model proposed in the program?

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M4_5: Do you have any other thoughts or comments you would like to make that this video triggered for you?